Why do I need accrual accounting? My current bookkeeper uses cash-basis.
Cash-basis accounting is a compliance failure for immigration firms. When a client pays you a $5,000 retainer, that's not income—it's a liability. You haven't earned it yet. Proper accrual accounting records retainers as liabilities when received, then recognizes revenue only when milestones are completed and earned. This matters for two reasons: (1) CICC requires accurate trust accounting with proper liability tracking, and (2) you're likely overpaying taxes by 25%+ if retainers are incorrectly booked as income. Accrual accounting isn't optional for RCICs—it's mandatory for compliance and profitability.
How is Omzato different from a regular bookkeeper or CPA?
Most bookkeepers have never seen the inside of an immigration firm. They don't understand trust accounts, the "Aman Problem" with identical client names, POS batch deposit mysteries, or UCI-based tracking. I spent three years as the in-house bookkeeper for a multi-branch Manitoba immigration consultancy. I've reconciled the trust accounts that wouldn't balance. I've found $40,000+ in unbilled milestones. I built Omzato specifically to solve problems that generic bookkeepers can't even identify—because they've never lived through them.
What is the "Triple-Match Protocol" and why does it matter?
When your POS terminal shows a batch deposit of $12,450, that's useless information for your books. Which clients paid? Which cases? Which retainers? The Triple-Match Protocol forensically matches every dollar three ways: (1) your bank statement, (2) your merchant portal (Moneris, Square, Clover), and (3) your IRCC portal records or Gmail receipts. This eliminates the "black box" problem where thousands in deposits can't be traced to specific clients. Every cent accounted for. Every transaction documented. Zero mystery money.
I'm in Alberta/BC/Ontario. Can you work with me remotely?
Absolutely. Omzato is built for remote delivery. I work Canadian business hours (Central Time) and use QuickBooks Online, which means real-time access to your books from anywhere. Location doesn't matter—your compliance does. I currently serve immigration firms across Manitoba, Ontario, BC, and Alberta. Whether you're in Vancouver, Toronto, Calgary, or Yellowknife, you get the same forensic expertise and Canadian business hours support.
What happens if I get a CICC compliance audit?
If you're an Omzato client on the Full Operations package, you hand them the monthly audit packet we've been preparing all year. Trust account reconciliation, retainer liability tracking, segregated funds documentation—it's all there, organized and ready. You don't scramble. You don't panic. You walk in confident because your books have been audit-ready every single month. That's the difference between "historical accounting" (panic once a year) and forensic ongoing compliance (confident always).
What's included in the Forensic Diagnostic & Rescue?
The Forensic Diagnostic is a deep audit for firms with years of accumulated bookkeeping problems. We analyze your complete transaction history, identify every revenue leak (forgotten milestones, unbilled fees, lost IRCC receipts), detect retainer misclassifications that caused tax overpayment, match unidentified POS deposits, and document every CICC compliance gap. You receive a complete cleanup roadmap and tax recovery assessment. Pricing ranges from $999-$2,499 depending on how many years of backlog we're forensically auditing. Many firms recover the diagnostic cost within the first month from identified revenue leaks.
Why are you moving to India? Does that affect quality?
On January 23rd, 2026, I'm launching Omzato as a full-time dedicated service from India. Here's what doesn't change: my Canadian education (University of Winnipeg, Red River College), my QuickBooks ProAdvisor certification, my ACCA progress, my three years of inside immigration firm experience, or my Canadian business hours. What does change: I can offer world-class forensic bookkeeping at a price point that makes it accessible to solo RCICs, not just large firms. Same expertise. Same hours. Same compliance. Better value.